Credit Card Promises vs. Reality

SANA ANTONIO -- Have discovered that there is a serious disconnect between credit cards that offer free airline baggage as a cardholder benefit and the ability to actually use this benefit at cbeck-in. We have just had a problem, in fact, with an AAdvantage/American Airlines card in this way. Will be researching this out and writing more about it. Be sure to comment here if you have had problems of your own of this sort!